fi999 Terms & Conditions — Please Read Before You Start

1 General Terms & Conditions

Fi999 is an internationally licensed online gaming and Sports Betting platform. These terms and conditions constitute a legal agreement between fi999 and all its registered members. They apply to fi999's website, mobile app, and all related services.

By accessing, browsing, or using any service on the fi999 platform, you confirm that you have read and agreed to these terms and conditions in full. If you do not agree with any part of these terms, please refrain from using fi999.

These terms and conditions may be updated at any time. Continued use of the platform after any changes will be deemed acceptance of the updated terms. We recommend checking this page regularly.

2 Account Register

To open an account with fi999, you must register using accurate and complete information. Accounts created with false or incorrect details may be terminated at any time and any balance held may be forfeited.

• Each person may only One Account per account — opening multiple accounts on the same device, IP address, or payment method is strictly prohibited.
• The name, date of birth, and contact details provided at registration must be accurate and your own.
• Fi999 may request your ID or other documents at any time for account verification purposes.
• Sharing your account login credentials with anyone is strictly prohibited. You are solely responsible for the security of your account.
• Withdrawal access may be restricted or suspended until the verification process is complete.

3 Age Limit & Eligibility

To access gaming services on fi999, you must be at least 18 years of age or older Minors are strictly prohibited from opening an account.

Fi999 strictly enforces age verification. If an underage user's account is identified, it will be immediately terminated and all funds held in that account will be forfeited.

4 Deposits & Payments

Deposits on fi999 can be made via bKash, Nagad, Rocket, and USDT. All deposits must be made from a payment account registered in your own name.

• Deposits made from third-party payment accounts will not be accepted and may be returned.
• Any detected attempt at money laundering or illegal financial transactions will result in immediate account closure and referral to the relevant authorities.
• Fi999 reserves the right to decline any deposit that appears suspicious.

5 Withdrawal Policy

Your account must be fully verified before you can make a withdrawal from fi999. Withdrawal requests are typically processed within 5–15 minutes, though additional time may be required for verification in some cases.

• Withdrawals can only be made to the same payment method used for the deposit.
• Minimum withdrawal amount is BDT 500 or equivalent.
• Bonus balance cannot be withdrawn directly — it only becomes withdrawable after the required wagering conditions are met.
• Fi999 may request additional document verification for large withdrawals.
• If fraud or a policy violation is suspected, withdrawals may be placed on hold until the investigation is complete.

6 Bonuses & Promotions

Fi999 offers a range of bonuses and promotional offers for both new and existing members. Each bonus comes with its own terms and conditions, which must be read before claiming.

• Welcome Bonus: Available to new members on their first deposit only. Applicable once per person.
• Wagering Requirements: Most bonuses require the deposit plus bonus amount to be wagered a set number of times (typically 20x–30x).
• Bonus Validity: Every bonus has an expiry date. Any unused bonus will be automatically cancelled once it expires.
• Game Restrictions: Some bonuses can only be used on specific games, not all games.
• Any attempt to claim bonuses across multiple accounts will result in all accounts being terminated.

7 Gaming Rules

All games on fi999 are powered by third-party certified RNG (Random Number Generator) technology, ensuring completely fair and unbiased results.

• The use of bots, software, or any form of automation within the gaming system is strictly prohibited.
• If a technical error in any game results in an abnormal win, fi999 reserves the right to void that transaction.
• Transferring or sharing your gaming account with anyone else is strictly prohibited.
• If a game is interrupted due to a lost internet connection, fi999 will automatically determine the outcome of that round.
• In Live Casino games, the dealer's decision is final. For any technical issues, the fi999 support team will have the final say.

8 Account Closure & Suspension

Fi999 may temporarily suspend or permanently close your account for any of the following reasons:

• Any breach of these terms and conditions.
• Registering with false information or committing fraud during the verification process.
• Operating multiple accounts or abusing bonuses.
• Suspected illegal activity or money laundering.
• Attempting to hack or manipulate the platform's technical systems.

If your account is closed, the process to return any legitimately earned balance will be initiated. However, if the closure is due to a rule violation, all balances may be forfeited.

You can close your own account at any time by contacting our support team — including a self-exclusion option as part of responsible gaming.

9 Responsible Gaming

Fi999 believes gaming is a form of entertainment — it should never be seen as a source of income. We encourage all our members to game responsibly.

• You can set your own deposit limits, betting limits, and session time limits.
• You can take a Cool-off Period whenever you need one.
• Permanent or long-term self-exclusion is also available.
• If you feel you are experiencing a gaming problem, please contact our support team.

For our full responsible gaming policy, please visit our Responsible Gaming Read the page.

10 Privacy & Security

Fi999 takes the protection of your personal information seriously. We use SSL encryption and advanced cybersecurity technology to keep your data safe.

• Your information will never be sold or improperly shared with third parties.
• Information may be disclosed when required by law or upon request from a regulatory authority.
• Use a strong password and update it regularly.
• If you notice any suspicious activity, contact fi999 support immediately.

For our full privacy policy, please visit our Privacy Policy Read the page.

11 Changes to Terms

Fi999 reserves the right to modify, add to, or remove any part of these terms and conditions at any time. For significant changes, notice will be provided via your registered email or on the platform.

Continued use of fi999 after any changes means you accept the updated terms. If you disagree with any terms, please contact our support team to close your account.

Frequently Asked Questions (FAQ)